14-day warranty
Replacement if stock is available; otherwise, refund. Conditions apply.
Before returning a unit
- Contact us first for troubleshooting.
- Keep the original contents, packaging, proof of purchase, and warranty slip.
- The customer pays warranty shipping.
Policy details
Warranty conditions and exclusions
Compatibility is the buyer’s responsibility.
Misuse voids the warranty: incompatible or generic PSUs, unsuitable AVRs, UPS units with insufficient VA ratings, or low-wattage extensions.
Burnt or cracked parts, moisture or water damage, tampered stickers, or taking a defective unit to a technician also void the shop warranty.
Confirm coverage and return instructions with us before sending the unit back.
After 14 days
You may still contact us for troubleshooting. If remote help cannot resolve the issue, we can refer you to a trusted technician. This does not extend the warranty.
Original warranty policy
